The Jack of All Trades Quality Charter
We provide all our customers, whether old or new, with the best level of service that we can possibly achieve. Read our Quality Charter here to find out more.
THE JACK OF ALL TRADES team shares one single important goal: to provide all our customers, whether old or new, with the best level of service that we can achieve to complement the proven quality of the extensive THE JACK OF ALL TRADES product range.
This total commitment to the highest standards in customer service starts from the initial enquiry and lasts all the way through until the contract has been completed. It applies to every contract, no matter the size, and is maintained under the terms of our comprehensive 10 Year Guarantee.
Every THE JACK OF ALL TRADES team member has a part to play in achieving this goal, and no individual’s role is ever underestimated. With every new contract, we must strive to improve the service level and the result’s quality. This is achieved through regular reviews, critical analysis of completed projects, internal and external training of our staff, acquirement of all recognised industry quality accreditations, and, most importantly, constant customer feedback.
Alongside this, we must pursue continuous advancement of our product range to ensure that we only supply and install the highest quality products on the market.
By signing THE JACK OF ALL TRADES Quality Charter, every member of THE JACK OF ALL TRADES team is buying into this philosophy, and every team member knows that they have their part to play.
Ever since THE JACK OF ALL TRADES was established, the company’s core values have been to provide our customers with the most advanced products on the market and the highest levels of customer service. Many years later, with thousands of satisfied customers, we promise that these core values will never change, and we will continue to strive for complete customer satisfaction. Our products have already stood the test of time, as our first customers can still testify today.
No matter what product from our wide range you have installed in your home, you can rest assured that every THE JACK OF ALL TRADES team member who plays a part in delivering your completed installation will work to our core values and this is THE JACK OF ALL TRADES Quality Charter.